The security of your personal information is our top priority. We are fully transparent about what data we collect, how we use it, and how we keep it safe.
Jiliwin (https://jiliwin.my) is a trusted online gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy clearly outlines what information jiliwin collects, how it is used, how it is protected, and what rights you have as a user.
By using our platform, you are considered to have agreed to this Privacy Policy. We strongly encourage you to read this policy carefully before creating an account. If you have any questions, please contact our support team.
This Privacy Policy applies to all jiliwin services, websites, and mobile apps.
Jiliwin collects two types of information from users — data you provide directly and data collected automatically.
| Type of Information | What Is Included | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address, mobile number | Account Communications & Notifications |
| Financial Information | Bank account or mobile banking number | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security Monitoring & Fraud Prevention |
| Usage Information | Game history, betting logs, login times | Service Improvement & Responsible Gaming |
We only collect information that is genuinely necessary to provide our services, meet legal obligations, and keep your account secure. No unnecessary personal data is collected.
Jiliwin uses collected information for specific purposes only. The core principle of our Privacy Policy is that your data will be used for your benefit — nothing else.
You can opt out of marketing communications at any time — just let our support team know.
Jiliwin uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored in your browser.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
jiliwin does not control cookies placed by third-party advertising networks. Please refer to the respective organization's policy for details.
Jiliwin uses industry-leading security technology to keep your data safe. Our security framework operates on multiple layers:
In the event of a data breach, we will notify affected users within 72 hours.
Jiliwin does not retain your data indefinitely. Specific retention periods are defined for each category of information:
Once the retention period expires, data is securely deleted or anonymized.
As a jiliwin user, you have several important rights regarding your personal data. Contact our support team to exercise any of these rights.
Jiliwin ensures you stay in control of your own data
You can request to know what information we hold about you.
You have every right to request corrections to any inaccurate or incomplete information.
You can request deletion of your data under certain conditions ("right to be forgotten").
You can request that the use of your data be restricted under certain circumstances.
You can request a copy of your information in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
Jiliwin strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.
We urge parents to use parental control software to prevent children from accessing this platform.
If your child has created an account on jiliwin in any way, please notify our support team immediately.
Jiliwin may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.
Six Core Pillars of jiliwin's Privacy Protection
All your data and transactions are secured with 256-bit SSL encryption. Data is never transmitted unprotected.
Jiliwin never sells your personal information to third parties. Your data is used solely to serve you.
The identity verification process is fully transparent. You will be clearly informed why each piece of information is being requested.
Independent third-party experts regularly audit our systems for security vulnerabilities and weaknesses.
You decide what communications you receive, what you consent to share, and what you do not.
Data is automatically deleted once the required retention period ends. We do not hold on to outdated or unnecessary information.
Frequently Asked Questions About Our Privacy Policy
Your privacy is our responsibility. Register today and enjoy a safe gaming experience.